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Momondo are even less up front with their ratings - in fact, they don’t really rate them at all. There’s also no way of searching through all the OTAs they work with to check for the Skyscanner rating, so it all depends on which ones show up for the route you search. One of the main issues we find with the Skyscanner rating system is that you can’t read the feedback or reviews left for individual OTAs.

how good the OTA’s customer service is,.

clarity about extra fees (for bags, insurance, etc.),.

accuracy of the prices you see in search results,.

On the other, a load of complaints 4 months ago might still put you off if you knew about them. On one hand, it’s good to know you’re seeing up-to-date information reflecting recent experiences. Skyscanner reviews the feedback weekly and only takes into account feedback from the last three months. The data collected here all goes towards the star ratings Skyscanner gives its OTAs - you’ll see them when you click on a Skyscanner search result. When you’re redirected to the OTA on Skyscanner, a short survey will appear asking you to give a thumbs-up or thumbs-down on your experience. When someone makes a booking through Skyscanner, they’re invited to leave feedback and rate their booking.

Skyscanner reviews seem more transparent than Momondo’s, but both have a quality control system in place. Do Skyscanner and Momondo rate their OTAs?ĭo Skyscanner and Momondo rate their OTAs?.So, is there actually any quality control, or do we have to rely on articles like this to tell us what’s up? Quick reference We’ll weigh in with stories from experienced JFC members and colleagues (watch out, eDreams), as well as taking a good look at consumer reviews and ratings on popular platforms like Trustpilot and TripAdvisor.īut firstly, we’re going to examine how the OTA aggregators we use every day - Skyscanner and Momondo - rate the companies they advertise. The OTAs listed here are a selection of the best-known names and the ones that appear most frequently in our deals. So, now we’re going to take a deep dive into how individual online travel agents stack up against each other. It’s actually the OTAs they redirect you to that you need to be savvy about. In short - Skyscanner and Momondo are genuine companies, and using them to find cheap fares won’t put you at risk. After all, how do we know that Skyscanner is legit ? Our article on OTA safety explains how these flight aggregators work and what you need to keep in mind when using them.

The thing is, JFC members often tell us that they’d rather pay more to book directly with an airline and avoid the risk of getting scammed. Airline sales and Black Friday promos are great, but sometimes, it’s the discounts you get through online travel agencies (OTAs) on Skyscanner or Momondo that really get us excited. Here at Jack’s Flight Club, we’re always on the lookout for awesome flight deals.